Onboarding Manager (January 2023)

Permanent employee, Full-time · Bertrange, Luxembourg

The challenges you’ll help to tackle
You will have the opportunity to be an integral part of the team in a fast-paced work environment.
Within the team, you will report to COO:

 
  • You will lead projects, including client integration, service delivery and sales support 
  • You will be responsible for coordinating clients integration across fundcraft system 
  • You will ensure appropriate support across all Fund Operations teams and other departments
  • You will act as a liaison with Client Senior management and fundcraft
  • You will support Sales in developing new business/client
  • You will establish a migration plan and KPIs in line with client expectations
  • You will assist with request for proposal process and client pitches
  • You will serve as the direct source of information to Product Development
  • You will assist with Data Migrations, Incoming File Testing, Report development 
  • You will ensure all necessary data is captured for client reporting
  • You will assist in client user setup/permissions 
  • You will work with existing clients on new requirements and process improvements
  • You will work with existing clients on efficiencies
Who you are
  • You hold a diploma in Sales Management/Negotiation field
  • You are open minded 
  • You are a tech lover 
  • You are native in English or equivalent
  • You have minimum 5 years in Sales field
  • You have strong knowledge of funds industry 
  • You are looking to build a disruptive approach of the onboarding process 
  • You have an entrepreneurial mindset
  • You display a positive and enthusiastic attitude
  • Finally, you have an amazing sense of humor :)
The impact you’ll have
fundcraft is a fast-moving fintech / regtech company with a dedicated team of finance experts, lawyers, developers, and data scientists who are excited about technology and its disruptive impact.
We will leverage our different backgrounds to rethink and will reinvent how fund services are provided and consumed.
We are fully committed to making fundcraft the leading fund service provider. 
What we can offer you
  • An entrepreneurial working environment giving priority to team work;
  • A multicultural environment where we promote diversity, talent & ideas;
  • The ability to work and interact with a wide variety of specialists;
  • Internal training and career development.
About us
fundcraft is a fast-moving fintech / regtech start-up with a  dedicated team of investment fund experts, developers and data scientists who  believe in technology’s disruptive impact.

We will leverage our different backgrounds to rethink and will reinvent fund services to change the way they are delivered and experienced. We are fully committed to making fundcraft a leader in fund services.
We are looking forward to hearing from you!
Thank you for your interest in fundcraft! Please fill out the following short form.
Should you have difficulties with the upload of your data, please send an email to hr@fundcraft.lu

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